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Shipping Policy

Welcome to the world of Énzo! We're delighted to serve you with our exclusive fashion products. Please take a moment to review our Shipping Policy for a smooth and transparent shopping experience.

  1. Order Processing:
  • All orders are processed within 1-3 business days. Please note that orders are not shipped or delivered on weekends or holidays.
  1. Shipping Time:
  • The shipping time may vary depending on your location. On average, orders may take between 14 to 20 days to arrive. Please consider this timeframe when placing your order.
  1. Shipping Methods:
  • We utilize reliable shipping carriers to ensure the safe and timely delivery of your products. The shipping method and carrier will be determined based on your location and the shipping option selected during checkout.
  1. Shipping Costs:
  • Shipping costs are calculated based on the weight of your order and the shipping destination. You can view the shipping cost during the checkout process before completing your purchase.
  1. Tracking Information:
  • Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status and location of your package.
  1. Shipping Address:
  • Please ensure that the shipping address provided during checkout is accurate and complete. Énzo is not responsible for orders shipped to incorrect addresses provided by the customer.
  1. Delays and Exceptions:
  • While we strive to meet the specified shipping timeframe, external factors such as customs processing, weather conditions, and other unforeseen circumstances may cause delays. Énzo is not liable for any delays beyond our control.
  1. International Shipping:
  • We offer international shipping. Please be aware that international shipments may be subject to customs duties and taxes, which are the responsibility of the recipient.
  1. Order Status:
  • You can check the status of your order by logging into your account on our website or by contacting our customer support team at enzoofficialpk@gmail.com
  1. Contact Information:
  • For any shipping-related inquiries or concerns, please contact us at:

Email: enzoofficialpk@gmail.com

Thank you for choosing Énzo. We appreciate your patience and understanding as we work to deliver high-quality products to your doorstep.